A registered domain name receives “pending quarantine” status when Arnes has, accordingly to The General Terms, removed its DNS pointer from the top level .si server (the home page and email address under that domain name will not work). The domain name is not yet available for registration by any other applicant. However some transactions are allowed during the 30 days period of “pending quarantine” status:

* domain name renewal
* domain name transfer to a new domain holder
* domain name transfer to a new registrar

Only renewal terminates the “pending quarantine” status and returns it to status “registered”. However when a domain name stays in “pending quarantine” status for 30 days, Arnes in the end deletes it from the .si domain name database and it is free to be registered by any entitled entity.

According to GT&C the domain name holder/applicant has to provide registrar with following data:

* full name (natural person) or company/official name (organisation) of the Domain name holder;
* permanent residence (natural person) or registered office (organisation) of the Domain name holder;
* electronic mail address of the Domain name holder (contact electronic address);
* telephone and fax number of the Domain name holder;
* data on the administrative contact person (full name, electronic address, telephone and fax number);
* data on the technical contact person (full name, electronic address, telephone and fax number);

Attention! The domain name holder is responsible for the authenticity and accuracy of the data provided to the registrar and is also required to report any changes (address, contacts, telephone, email) and make sure the registrar updates them in the system.

Arnes has, in cooperation with legal experts, prepared a Procedure for Alternative (Domain Name) Dispute Resolution (ADR) . All domain holders, registrars and Arnes as registry are bound to it. This procedure is also quick and inexpensive way of solving domain name disputes but it does not exclude the possibility of using other legal procedures.

Three conditions must be fulfilled to commence the ADR procedure,:

* the domain name has to be the same or closely similar to a registered trademark
* domain name holder does not have the right to his registered domain name
* the domain name is registered or used in ill faith

In case of a dispute independent arbiters are appointed to deliver a verdict with which Arnes must comply with.

When the ADR is started both the complainant and domain holder must follow the proper procedure, use proper forms and mind the terms. We have prepared a graphic illustration of the procedure to offer you some help.

IDNs (internationalized domain names) are domain names that not only consist of the conventional 26 letters, ten numbers and the dash, but also characters with accents (č, š, ž, .).

Up till now these have not been offered by Arnes.

It is not possible to change the domain name, not even if the registrar has made a typing error.

All you can do is register a new domain name and have the old one deleted or simply let it expire.

Like all other transactions, domain deletion is also handled by the registrars. As the domain holder you need to contact your registrar and ask for the domain name to be deleted. The registrar starts the deletion process and the domain holder receives an automatic email to his contact email address to either confirm or reject the deletion. If the deletion is confirmed within 16 days from the time the transaction was started, the domain name receives “pending quarantine” status and will be deleted from the .si domain name database after 30 days.

The other possibility is that the domain holder informs his registrar he doesn’t want to renew the domain name after its one year registration period. If the server at Arnes doesn’t receive the renewal request and the registrar doesn’t pay the renewal fee, the domain name goes into “pending quarantine” status and is deleted from the domain name database after 30 days.

Attention! The domain holder or the registrar have no right claiming back a partial retribution of the tariff if the domain name has been deleted before it expired.

You can register any domain name that meets the requirements of The General Terms and Conditions for Domain Name Registration Under .si TLD regardless of what you have registered under other top level domain names.

If, for example, you have registered a domain name xyz.com, you can easily register xyz.si domain name as long as it is not yet taken.

After you confirmed the deletion of your domain name, domain name is quarantined for 30 days. You can still renew your domain name while quarantined. If you miss the 30 day period, you can only register the same domain name if still available and not registered by someone else.

A domain name is registered for a period from one up to five years since the date of the registration and can be renewed not earlier than 180 days before the expiry date. As with all transactions, renewal can also be done only by a registrar. Your chosen registrar has to renew the domain name before it expires through the domain name registration system after which he is charged the assigned tariff by Arnes.

If the server at Arnes does not receive the renewal request and the registrar doesn’t pay the renewal fee, the domain name goes into “pending quarantine” status and is deleted from the domain name database after 30 days.

If your home page and email address under your .si domain name are not working, it might be because your domain name has been put into “pending quarantine” status (but there could be other reasons as well). You can check your domain name status through the WHOIS interface.

If it turns out the domain name has a “pending quarantine” status, it might be because it hasn’t been renewed in time or you have confirmed a deletion transaction initiated by your registrar. To restore the domain to its previous status, please contact your chosen registrar.