Service Level Agreement
Use of e-uspeh.com Service constitutes acceptance and agreement to e-uspeh.com AUP (Acceptable Use Policy) as well as e-uspeh.com’s TOS (Terms of Service). From herewith in this TOS, AUP, and SLA, the usage of “us”, “we”, “our”, “ours” shall constitute reference to e-uspeh.com, the usage of “you”, “your”, “they”, “them” shall refer to client / customer of e-uspeh.com.
Server Resources is measured by CPU (1%), memory usage (2%) and network resources. Any websites that exceeds the acceptable level of server resources will be given the option to either pay additional fees (depend on the resources required), reduce the resources used to our acceptable level or upgrade to a Dedicated Hosting plan.
CGI Scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice.Background Running Programs and Cron Jobs may be allowed to run in the background. These programs will be considered on an individual basis and Clients will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact us so that we can arrange set-up.
Distributing of files is not allowed in Shared / Reseller Hosting, this includes software files and/or multimedia files. If you wish to distribute software and/or multimedia files, please contact us to make special arrangement.
Multimedia files are defined as any graphics, audio, and video files. Our Shared and Reseller Hosting accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 30% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.
Databases stored on our servers shall be limited in size to 10% of the total disk space allotted for that particular domain’s plan/web hosting account.
Adult Content is defined as adult-oriented sites; pornography and sex-related merchandising are prohibited for Shared / Reseller Hosting clients. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.
Backup and Restoration of Data is not responsible of e-uspeh.com. We strongly recommend that your purchase backup options for your service, and keep copies of your data off-site with you for emergency purposes. If hardware failure and data loss occurs, you the client are responsible for data restoration. e-uspeh.com shall not be liable for loss of data under any circumstance. If you need backup option, please email us for special arrangement.
